Depaul believes that everyone should have a place to call home and a
stake in their community. Our aim is to work with those who are
socially excluded and marginalised by providing a quality led service
in order to produce the best possible outcomes for those accessing our
services. We strive to empower our service users to make choices and
decisions about the way they live their lives. We work in partnership
with central and local government, housing associations and other
non-governmental organisations.
Depaul is an equal opportunities employer, we offer a standard **Apply
on the website** hour working week, generous leave entitlements and a
pension scheme. We support all staff with regular supervision and core
training.
DEPAUL WISHES TO RECRUIT FOR THE FOLLOWING ROLE:
CASE MANAGEMENT WORKER
ACROSS MIGRANT SERVICES
6 Month Fixed Term Contract
Full Time, 9am-5pm (weekends required at times)
**Apply on the website** Hours per week - ?**APPLY ON THE
WEBSITE**,**APPLY ON THE WEBSITE**.**APPLY ON THE WEBSITE** PER ANNUM
1. ROLE:
The successful candidate will work as a part of the Outreach Teams,
providing case management support for individuals and families from
different nationalities currently residing in emergency
accommodations.
2. KEY AREAS OF RESPONSIBILITY:
* To work directly with service users, to achieve the best outcomes,
using the Depaul Support Toolkit and be able to access other relevant
wraparound services needed for the clients.
* To develop and maintain robust, effective working relationships
with other agencies, using an interagency approach.
* To advocate and empower clients to overcome various barriers they
encounter, liaise with teams from various services.
* To ensure that all clients information is recorded and stored as
required (OTIS data base/other records) and in line with Data
Protection regulations and Depaul?s Confidentiality Policy.
* To support the managers in reviewing the delivery of the service
in light of the agreed Depaul Key Performance Indicators and the
requirements of external funders.
* To participate fully in meetings within Depaul and with external
services, with the direction and support of the Line Manager.
* To work creatively and exercise initiative to help the service
meet its core objectives and ensure service user?s needs are met.
* To work with the manager to develop the team to ensure its
effectiveness in delivering agreed outcomes.
* To adhere fully to the Health & Safety Responsibilities
* To adhere fully to Organisational Risk Management Procedures,
especially in relation to assessing risk and to lone working.
* To ensure Depaul meets its strategic objectives, as detailed in
the Service Delivery Plan for the service.
* To at all times undertake the role in a professional manner,
always working in accordance with the aims, values and ethos of the
Depaul.
* To participate fully in meetings within Depaul and with external
services, under the direction and support of the Line Manager.
* To participate fully in the supervision structure (including
Induction and Progress reviews, monthly supervisions, JARs).
* To participate fully in all training, as required by the
Organisation.
* To adhere to all Depaul Human Resources Policies and Procedures,
especially in regard to Professional Boundaries, Confidentiality & the
Code of Conduct,
* To contribute to the effective implementation of Depaul?s Equal
Opportunities Policy as it affects both the organisation and its work
with service users.
* To participate to an on call rota for the service on rotational
basis (phone support only 9 am-5pm on weekends with oncall allowance)
The above list is not exhaustive; additional areas of responsibility
may be added over time and flexibility to cover for other staff roles
is required from time to time.
3. PERSON REQUIREMENTS
* Social Studies /Case Management Accredited Qualification
* Full Valid Driver?s Licence and access to the use of a car
(Desirable)
* DCU Certificate in homelessness prevention and intervention
(Desirable)
* At least one year of working, as a case manager with service users
with complex needs and co-ordinating support plans for service users.
(Essential)
* At least one year of regular use of IT systems with a good
proficiency in Excel & Word (essential)
* At least one year of work experience of using Cloud applications,
such as Salesforce (Desirable)
* Experience of working and liaising with other agencies within the
voluntary and statutory sectors (essential)
* A clear understanding of the case management approach (essential)
* Experience in outreach (desirable)
* Experience in working with families (desirable)
* Work experience of working directly with people from different
nationalities (desirable)
* Good knowledge about the immigration system, legislation and
nationality matters in Ireland
* An understanding of why people become homeless or may be at risk
of homelessness and the issues they present with, particularly in
relation to substance misuse.
* An understanding of the Housing Led/First Strategy and familiarity
with the _Pathways to Home Strategy of the DHRE_
* Excellent communication skills - both verbal and written and
electronic (including statistical and qualitative reports).
* Ability to be flexible and work in a variety of settings, with a
variety of teams.
* An ability to work collaboratively with other agencies (both
statutory and voluntary), be able to demonstrate an excellent work
ethic.
* An ability to (and understanding of how to) advocate on behalf of
the service users
* An understanding of the statutory and voluntary sector services
available to immigrants and homeless people and/or people with alcohol
misuse issue.
* Ability to work according to the principles of Harm Reduction and
Low threshold work.
* Excellent organisational skills and communication skills.
* An understanding of the health and safety issues, especially in
regard to lone working
* An ability to show initiative and develop solutions to problems
* A knowledge of another language would be an advantage (desirable)
-------------------------
ONLINE APPLICATION PROCEDURE:
PLEASE DOWNLOAD AND COMPLETE THE APPLICATION FORM AVAILABLE ON THE
employment page of our website
We need : English (Good)
Type: Permanent
Payment:
Category: Others
